![]() Returns will not be accepted for circumstances resulting from negligence.īulk Roses are shipped directly from our farms to your doorstep. **Returns will only be accepted if flowers arrive in poor condition. In the case of centerpieces, flowers within the same color palette will be used if possible, even if this means substituting other kinds of flowers of equal or higher value. While we will always try to reach you if this situation arises, occasionally time will not allow for this, and flower substitutions may be shipped without verbal confirmation from you. ++In the event that a substitution may be necessary, we take the utmost care in assuring that your order is as similar to your original flower choice as possible. ![]() This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions. +Your flowers will arrive looking thirsty and sleepy. *Package contents and prices are based on availability and are subject to change due to weather and market conditions. Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower.A picture included of flowers in a vase represents one bunch.Roses are imported directly from our Ecuadorian or Colombian partner flower farms.Expected vase life is an average of 5 to 8 days with proper care and handling.Once you are ready to process your roses, you may need to remove up to 8 guard petals per rose to reveal the pristine quality rose bloom. Roses arrive with guard petals intact to protect the roses while travelling and might cause the rose to look distorted, discolored and/or bruised.Once the rose is processed and hydrated, the bloom will open to a larger size. From the top angle, it will appear that you only have 12 rose stems in the bunch however, below this layer there is a second layer containing the remaining 13 roses. Within each bunch, the roses are packed in two layers to ensure protection during shipping.Unless otherwise indicated, rose stem length will be a minimum of 40 cm or 15.5 inches.If your event is Saturday suggested delivery day is Wednesday.Recommended Delivery Date: 3 days before your event
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